Just joined Google+. I'd have to invest a lot of time in it to equal the value of Facebook to me. Facebook has 750 million members, and will probably reach a billion members world-wide in a few years. Just starting out, Google+ already has 10 million users. Just a few years ago, MySpace.com was the dominant social network, and Facebook ate its lunch by offering a better experience.
I suspect, however, that most people, who are not digerati, will not invest time in another social networking service. My wife and extended family have no interest in Google+, for example. Despite the hype that Google+ might be a Facebook killer, all FB has to do is copy those parts of Plus that are successful and most popular, just as Plus has copied parts of FB that work well. I'm glad there's a competitor to FB -- no one company should have a monopoly on our online lives. It will contribute to innovation, but also perhaps to the fragmentation of social networking.
Related: Inside Google+: How the Search Giant Plans to Go Social (Wired magazine in-depth article)
Peer Pressure to Join a Social Network
There are now more negative consequences from being off Facebook or other social networks than being on them -- ie, not knowing what your kids are up to, not knowing who people are in your neighborhood, workplace, profession, etc., not knowing about social events you want to be at. I have friends and relatives who don't use social networking sites. Photos, they insist, are something printed on paper that you hold in your hand. As a result, nobody sees their photos, or knows what they are up to. They miss out on the photos, stories and adventures of their extended family and friends.
In the future, if not now, people who don't use Facebook (or maybe Google+, if it takes off) are increasingly isolated and out of the loop. The younger generation views them as luddites, not "with it," strange, curmudgeons, cranks. You may call that tyranny, but it is almost already fact.
We're All Bloggers Now
I notice that I blog less here on Typepad because of Facebook and Twitter-- most conversations take place on FB, rather than on the blog. And it is now much easier and faster to tweet a link to an interesting article or share it on Facebook than to go into Typepad and summarize it. Posting on Facebook to a very tangible audience of friends and acquaintances feels a lot more like the real world than blogging to the larger and amorphous Internet.
I think civic and cultural conversation is being enhanced by the distributive model of Facebook, rather than on anonymous blogs and newspaper commenting services where flame wars, hostile and bigoted comments tend to dominate.
I still appreciate the value of blogs to aggregate content on specific topics in more depth like I'm doing on my Turkey blog, or to be a part of the Google zeitgeist of information and ideas that people search on. My blogs are a permanent spot on on the web, compared to FB posts which are here today and gone tomorrow. If you happen not to log into FB for a week, you may have missed your friend's important announcement or useful insight.
Privacy Concerns
My friend Roch Smith Jr. makes a case against Facebook because of privacy concerns, charging that "corporate surveillance" is a real danger. Most people, as evidenced by Facebook's explosive growth and massive membership, just don't see this is a major threat. It's not real or tangible to them. I see the main privacy problem originating with thoughtless users who reveal too much and post TMI. I can't believe some of the critical things some people post about their spouses or bosses. Where is their sense of discretion?
Facebook is ultimately accountable to its members, and when it infringes on their rights in ways they find objectionable, they will certainly let FB know, as they already have, and FB has responded with refinements. Or they will leave en masse -- my guess is that Facebook will do whatever it takes to maintain the confidence of its users.
FB has already shown itself responsive to privacy concerns -- conceding that the data and pictures you post are YOURS. You CAN download them and delete your account if you wish, and eventually upload your data to another service instead.
But presumably, the same dangers would arise from Google+. The data Facebook and Google collect on us is for marketing purposes, to refine the ads we see so that they are really appealing. I was surprised the other day when I saw the ads Google gmail was pitching at me, using key words from emails I had sent. The ads were quite relevant to what I might buy. I wasn't creeped out by it, I found it convenient. It's not like they give a damn who I am personally or what I do.
Early Adopter
I was one of those people who joined America Online back in 1992, because I was assigned by my employer to create an online network for it. I immediately saw the magical potential of social networking, both in cyberspace and in the real world, and have created dozens of online social networks for various causes and communities. But it has been a long slog to create sustainable online networks that work well for the long haul.
AOL tapped into something I believe the public wants -- a protected, safe online community that enhances real community among friends, empowers citizens to "become the media," mobilize quickly on causes and in support or in opposition to ideas. But AOL essentially died because its customer service was awful, customer accounts were overwhelmed with spam, and it could never offer a viable justification for consumers paying for it once broadband rolled out.
Yahoo.com became king of the social networking hill back in the late 1990s, early 2000s. I started or joined dozens of Yahoo groups. But Yahoo, too, was overwhelmed with spam and lost its edge.
In 2003, I joined Meetup.com and Friendster.com, thinking they would be the next big things in social networking. They were a fad for about a year or less, followed by MySpace.com, which I joined but never did much with or found much use for. Then came LinkedIn.com, which I'm still a member of, but don't find routine reasons to go there. I think the valuation of LinkedIn.com (shares passed the $100 mark) is over-rated.
More than 1000 "Friends" on Facebook
I've been on Facebook since 2007, and recently passed the 1,000 "friend" marker. Many of them are Turkish students I've taught, and there's not a whole lot of communication we engage in since they don't know English well and I don't speak or understand a lot of Turkish. I've set up a Facebook group for English Language learners. Maybe it will take off, or maybe it won't.
I tend to agree with researchers who say that you can't be real friends with more than about 150 people. But how do you decide who to let in and who to exclude? Friendship in the real world is often determined in part by proximity. In the virtual world, it's problematic that no such limitations exist. Are you automatically "friends" with the thousands, perhaps millions of people, you share interests or values with? Facebook, as yet, doesn't offer much help to solve this problem.
Facebook's Achievement
Facebook has its problems. It's too difficult to organize friends and acquaintances, there's too much clutter, too much extraneous information, it's too easy to lose privacy and boundaries aren't clear.
The lack of boundaries between work, home, school, family and friends is both FB's strength and weakness. It means ideas spread much faster, and you might bond or find unknown connections with acquaintances, but people run a much greater risk of exposing themselves in ways that others find objectionable.
Overall, it seems to me Facebook achieves the vision first set out by Howard Rheingold in "The Virtual Community: Homesteading on the Electronic Frontier" back in his 1993 book, talking about The Well, a pioneering online community in the San Francisco bay area. Entrepreneurs tried for more than a decade after that book came out to recreate The Well experience on a national or international level, but nothing has succeeded as well as Facebook.
Facebook is here to stay, and it's changing human behavior, for better and for worse. (That's another post!)
What Google+ Offers That Facebook Doesn't
Can Google+ kill or even equal Facebook? I doubt it. Most people don't have time to maintain two social networking sites. I can see some new uses for Google+, especially as it integrates with other existing Google products:
- Better (Free) Group Video Chat: Facebook offers free Skype-to-Skype audio and video calls, but group video calls must be paid for. Google's "hangouts" offers free group video calls, for up to 10 people.
- Better Email Integration: Enhanced communication among Gmail users. Email is difficult to manage if you get a lot of it. Facebook's email program is unwieldy. Google+ offers new ways to manage email and video-conferencing as it integrates Gmail and Google+.
- Better News Aggregation: The Google+ Sparks service goes out and fetches news or websites related to interests we pinpoint.
- Better Control Over Who Sees Your Photos: I have friends who prefer to post their pictures to Google Picasa than to Facebook. I like the photo "tagging" feature of FB, but perhaps they feel their "image" is out of control on FB.
- Better Search: By knowing my interests, Google can refine searches and present me with information I'm more interested in.
- Better Targeted Advertising based on the key words that appear in my email and searches.
I'll watch with curiosity to see how Google+ develops.
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